Windows Agent Debugging

Note

Windows Agent only supports Windows 10 and later.

Log files

Cantemo Agent sends log files to the Event Log. Use the Windows Event Viewer to view these log files.

Configuration files

The main configuration for the program is stored in a secure store, but it shares the watch folder location with the panel under:

C:\Users\<user>\AppData\Roaming\Cantemo\CantemoAgentConfig.json

Installation problems

The Cantemo Windows agent is installed per user.

Program installs and doesn’t start up automatically

  • Check that it’s installed correctly.
  • Check the Event Viewer for logs.

The program does not install

Try an run the MSI installer using msiexec:

msiexec /i CantemoPanel.msi /l*v logfile.txt

Verification error

Metadataform raises csrftoken verification error

  • This error raises when the browser in the agent (Internet Explorer) could not read the csrftoken cookie.
  • Make sure the settings for Internet Explorer allows cookie.
  • You also have to run the “Set up Internet Explorer Wizard” and chosen the “Use recommended security, privacy and compatibility settings” option.
_images/csrftoken_verification_fail.png

Uninstalling Cantemo Agent

Use the standard Windows Add & Remove Programs functionality.